Support

Happy to help. Most questions are answered below — if not, email us and we'll get back to you.

We typically reply within 2–3 business days.

Contact us

Email inquiries@zaatar.tech with your question. If you're reporting a problem, telling us your device model and OS version helps us fix it faster.

Email support

Managing your subscription

iPhone / iPad: Settings → tap your name → Subscriptions → Looopi.
Android: Google Play → profile → Payments & subscriptions → Subscriptions → Looopi.
Cancelling stops future renewals; you keep Pro until the current period ends.

Restoring a purchase

Reinstalled the app or got a new device? Open Looopi's settings and use Restore purchases to bring back your Looopi Pro subscription. Make sure you're signed in to the same App Store or Google Play account you subscribed with.

Your data

Looopi stores your sessions and stats only on your device — we never receive a copy. To erase everything, clear your history in the app or uninstall it. See our Privacy Policy for details.